Not just tweeters anymore...
| Now stocking a wide variety of Chrysler Door Lock Motors and Window Regulators/Motors |
Your site is simple, why only 3 product category's?
We have intentionally kept our site simple. We believe that you are here for one simple reason, to replace a tweeter, door speaker or door lock motor. You do not need to see
free advertisements by google or extravagant flash effects. You need to see exactly what you came here for and that is exactly what we will give you. Quality product at a good
price with an impeccable warranty and superior customer service.... Simple.
What are your Store Hours?
We're available 8am-5pm Monday thru Friday, and 8am-5pm Saturday. Should a question arise after hours, please e-mail us at: admin@jeeptweeter.com for a quick response.
Some sites do not take phone calls. They say it enables them to keep their prices low. I have to e-mail them with questions, and then it takes 2-3 days to get an answer.
What is your Phone Policy?
This is one of the major differences between us and some of the other parts sites. We do not make you choose between customer service and price. We realize that
sometimes you need answers right away. Feel free to call us anytime (at the number listed on our “contact us” page), and we'll be happy to talk with you. Whether you e-mail
us or phone us, you will always pay the same low price and receive the same great service.
What is a "VIN#" and why would I need it and where do I find it?
VIN is short for "Vehicle Identification Number". It is generally 17 digits long and can be found on a metal plate on the top of the dash pad on the drivers side of the vehicle,
visible from the outside of the vehicle through the windshield. It is also found on your Vehicle Title, Registration and Insurance Documentation. The Vin# is necessary should
you need to return your speaker back to us. It enables us to in turn return it to the manufacturer.
Do you sell genuine OEM Mopar Infinity parts?
All parts are guaranteed to be new and factory original. These are the same parts you would purchase from your local dealer. All parts are backed by the manufacturers
warranties.
Do you have my part in stock?
In addition to our on-hand inventory, we work with a network of hundreds of parts warehouses across the country enabling us to fill and ship orders within 24 hours.
How long before my order ships?
Orders ship within 24 hours.
How long does it take to receive my order once shipped?
Shipping times vary but the norm is 2 to 5 days. Deliveries to the west coast may take a day or two longer.
Do you ship outside the United States?
No, not at this time. We are working on this.
Which credit cards do you accept?
We accept Visa, Mastercard, American Express, Discover and of course PayPal.
What method of shipping do you use?
Our preferred method of shipping is via FedEx/UPS. They give excellent service, are extremely reliable and offer affordable pricing that we can
in turn pass down to you, our valued customer..
What if I need my part faster?
Just tell us your needs and we will try to accommodate them. We can ship parts via Next Day Air up until 3PM EST.
What is your Guarantee/return policy?
Jeetweeter.com guarantees that your new tweeters, speakers and door lock motors work properly for as long as you own your vehicle. Jeeptweeter.com guarantees that our
products will last for as long as you own your vehicle. In the event of a problem, Jeeptweeter.com will pay for your shipping costs to return the product and will pay the shipping
cost to replace it. You will incur no shipping or replacement costs whatsoever. Our Guarantee is only valid for the original purchaser and original vehicle. Our Guarantee does
not transfer over to new vehicle owners if the vehicle is sold. Our Guarantee is considered void if the product is physically damaged or abused. This will be determined by
qualified staff of jeeptweeter.com. Our Guarantee is valid on previous purchases made before 9/1/08. Jeeptweeter.com is not liable for any charges/fees associated with the
removal or installation of our product in any condition. This guarantee is not transferable.
As a precaution, all serial numbers are recorded for each transaction. We do this to protect ourselves from unscrupulous buyers who try and return their old product. Logging
the serial numbers really isn’t necessary as your original factory installed speakers have a different type of print on them, however, the serials are logged as a backup
precaution. In short, if you return the same product we shipped to you, you will receive a replacement.
Should a replacement be necessary, we do ask for a couple of small courtesies. Please keep the original boxes if possible and please understand that we cannot ship
out any replacements until we have the original product in hand.
What did we leave out?
As hard as we've tried to cover everything, I'm sure there is plenty we've left out. If there is something you need and don't see it here, just ask. We're always just a click away. We
look forward to hearing from you.
Tweeters Specific
Why did your original speakers blow and are these any different? The original tweeters installed by the
factory had 2 major weaknesses or flaws:
1. The fabric used on top of the tweeter was substandard and prone to break free from the tweeter base or
cone. Infinity easily corrected this problem by using a completely different type of fabric which is not
only stronger but can withstand changing temperatures/climates.
2. The tweeters had a difficult time dealing with the small levels of bass that make their way to the tweeters. This problem was also corrected in the AC tweeter model (the
tweeters we and the dealers sell) by Infinity.
In summary: We have very few returns which is why we are more than willing to offer a full 2 year no questions asked warranty.
How easy is it to install our OEM Infinity Tweeter?
If you can use a small Philips head screwdriver….YOU’RE DONE! Just that simple. We provide you with free detailed installation instructions including full color pics.
Seriously, it is a breeze with no special tools required.
| Frequently Asked Questions |
Address Information
| JeepTweeter.Com 3404 Balsam Tree Dr Charlotte NC 28269 |
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| © 2006 - 2015 Jeeptweeter Inc., an independent provider of auto parts. All Rights Reserved. No affiliation with, sponsorship with, or endorsement by any vehicle/parts manufacturer is implied or expressed. |
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| Customer Care Mon - Fri 9am - 5pm EST 980-322-7231 |